Yes, once your order is shipped, you will receive a tracking number via email so you can monitor the progress of your delivery.
Delivery times vary depending on your location and the product. Domestic orders usually take between 3-7 business days, while international orders may take longer depending on customs clearance and shipping regulations.
You can request a new password by sending a mail to info@wineandspirtiseurope.com
Yes, that is possible. To do this, fill in the change form that can be found in your account or contact your sales representative by sending a mail to your sales representative.
We accept all major credit cards, bank transfers, and online payment platforms like PayPal. For wholesale or bulk orders, we may also accept alternative payment arrangements.
We specialize in trading a variety of alcoholic beverages, including wine, beer, spirits, and liquors. Our product range includes both popular brands and exclusive, hard-to-find bottles.
Yes, we offer bulk and wholesale trading for businesses. Please contact our sales team to discuss your requirements and to receive a customized quote.
Yes, you can mix and match different types of alcohol, such as wine, beer, and spirits, in one order. Simply add the items you want to your cart, and our system will calculate the shipping costs based on your total order.
We adhere strictly to all national and international laws regarding the trading of alcohol, including proper licensing, taxation, and import/export regulations. All sales are conducted in compliance with the legal requirements of the relevant jurisdictions.
If you receive the wrong product, please contact our customer service team immediately with your order number and a description of the issue. We will work quickly to correct the mistake by either sending the correct item or providing a refund.
Taxes and duties depend on the laws of the country where the alcohol is being shipped. Some countries may charge additionaL customs duties or excise taxes, which are the responsibility of the buyer.
In the rare event that your order is damaged in transit, please contact our customer service team immediately with photos of the damage. We will arrange for a replacement or refund as necessary.
Yes, we strictly adhere to legal age restrictions. You must be of legal drinking age in your country to make a purchase.
We work directly with reputable suppliers and distilleries, ensuring that all products are authentic and of the highest quality. Each item is stored and shipped under controlled conditions to maintain its integrity.
Due to the nature of the product, we generally cannot accept returns or exchanges on alcohol, unless the product is defective or damaged during shipping. Please contact our customer service team if there is an issue with your order.
Yes, there is typically a minimum order requirement for wholesale purchases, which varies depending on the product type. Please contact our wholesale team to discuss your needs and to receive more details on minimum quantities and pricing.
How nice! You can register via our registration form. Fill the necessary information and we will contact you as soon as possible. The processing of the application takes on average 1 to 3 working days.